Assistant Boutique Manager at Nespresso

  • Thessaloniki, Greece
  • Ημερομηνία ανάρτησης 22/09/2017
  • Εμφανίσεις 203
Επισκόπηση θέσης εργασίας
Nespresso is the worldwide pioneer and reference for highest quality portioned coffee and is the fastest-growing business in the Nestlé Group. We are currently seeking for a Boutique Manager for our company in Thessaloniki:
Main Responsibilities
  •  Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique
  • Ensure a seamless and consistent customer experience and guarantee consistency of the Nespresso Brand and the customer experience
  • Motivate and coach team to provide exceptional customer service in keeping up with our brand image
  • Excel in Boutique Operations Procedures by organizing & optimizing the smooth running of the Boutique
  • Monitor and manage staffing levels to ensure boutique operations and customer service goals are met
  • Responsible for Inventory management and Boutique stock control
  • Ensure compliance in accordance with the international guidelines Nestle Nespresso, standards and local regulatory requirements
  •  Degree in business, hospitality or a closely related field
  • Retail Selling & Service experience in luxury boutique (2 – 4 years)
  • Experience in managing/supervising people/teams (2 – 4 years)
  • Luxury goods industry
  • Product Management
  • Fluency in Greek and English
  • Excellent presentation, communication & interpersonal skills
  • Proactive and responsive to anticipate and fulfill customer needs
  • Strong leadership skills with the ability to coach and mentor others
  • Strong problem-solving skills
Full-time position based on retail working time schedule (Saturdays, evening shifts).

Επιστήμες Διοίκησης, Τουριστικές Επιστήμες

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