CRC Coffee Specialist at Nespresso

  • Athens, Kentrikos Tomeas Athinon, Greece
  • Ημερομηνία ανάρτησης Ιανουάριος 11, 2017
  • Εμφανίσεις 42
Επισκόπηση θέσης εργασίας

Nespresso is the worldwide pioneer and reference for highest quality portioned coffee and is the fastest-growing business in the Nestlé Group.

We are currently seeking for a Coffee Specialist (12 month-contract) in order to act as an ambassador of the Nespresso brand in our Club Relationship Center.

MAIN RESPONSIBILITIES

  • Registration of new customers
  • Taking orders
  • Answering information requests or complaints
  • Ensure database integrity
  • Outbound call campaigns and activities

QUALIFICATIONS

  • Bachelor’s degree ideally in a business-related field
  • 1-2 years of experience in telephone sales and with up market customers
  • Knowledge in social media and written communication with customers tone of voice
  • Knowledge of coffee (products, accessories, machines etc) would be an advantage
  • Languages: fluency in Greek & English
  • Good knowledge of Microsoft Office

SKILLS

  • Excellent Communication & Service orientation
  • Proactive and responsive to anticipate and fulfill customer needs

Full-time position based on retail working time schedule (Saturdays, evening shifts).

Apply here for this job position.

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