DevOps Software Support Engineer at INTRALOT

  • Ημερομηνία ανάρτησης 11/07/2017
  • Εμφανίσεις 142
Επισκόπηση θέσης εργασίας

INTRALOT, a public listed company established in 1992, is a leading gaming solutions supplier and operator active in 55 regulated jurisdictions around the globe. With €1.32 billion turnover and a global workforce of approximately 5,300 employees (3,450 of which in subsidiaries and 1,850 in associates) in 2016, INTRALOT is an innovation – driven corporation focusing its product development on the customer experience. The company is uniquely positioned to offer to lottery and gaming organizations across geographies market-tested solutions and retail operational expertise. Through the use of a dynamic and omni-channel approach, INTRALOT offers an integrated portfolio of best-in-class gaming systems and product solutions & services addressing all gaming verticals (Lottery, Betting, Interactive, VLT). Players can enjoy a seamless and personalized experience through exciting games and premium content across multiple delivery channels, both retail and interactive. INTRALOT has been awarded with the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association (WLA) for its global lottery operations.

INTRALOT would like to employ a DevOps Software Support Engineer:

The DevOps Software Support Engineer will work collaboratively with operations and customer support teams to troubleshoot and resolve issues in Intralot’s production systems. The DevOps Software Support Engineer will be part of a highly skilled team which will be responsible for designing, building, deploying and maintaining tools for application monitoring, logging and effective 24×7 operation. The individual must be able to accommodate existing as well as new versions of applications within his/her area of expertise through proper knowledge transfer from product development teams. The DevOps Software Support Engineer will be member of the support team which designs, builds and deploys maintenance releases with production bug fixes in Intralot’s production systems, and is involved in the full lifecycle of said releases.

The role offers a unique opportunity of working in a highly interesting environment and industry, employing cutting edge IT concepts, while offering agile working environment terms in order to better suit each individual.


  • Resolve production incidents requiring expert support and provide RCA
  • Implement and manage continuous delivery components and methodologies
  • Understand, implement, and automate application controls and operational processes (log collection, log parsing tools)
  • Define and deploy monitoring, metrics, and logging systems on Intralot’s production systems
  • Work with diverse problems of complex scope where analysis situation requires an in-depth evaluation of various factors
  • Develop deployment tools to remove manual deployment errors
  • Ability to work in a 24×7 shift schedule


  • BSc or MSc degree in Computer Science
  • 2 or more years of experience in C# development
  • Experience in MySQL, PHP is highly desired
  • Very good knowledge of English language
  • Highly logical thinker and skilled in identifying root cause of problems
  • Experience in automation and testing via scripting/programming will be considered a plus
  • Familiar with automation/configuration management
  • Ability to use a wide variety of technologies, including open source
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • Ability to work under pressure/strict deadlines defined by SLAs
  • Must be able to work independently, in project team oriented work groups and in a multicultural environment as well
  • Must have availability to work nights and some weekends should the need arise
  • Understanding of agile and other development processes and methodologies
  • Strong communication skills, both written and verbal, with the ability to engage with both internal and external stakeholders


The Company Offers:

  • Competitive compensation package
  • Excellent working environment
  • Exceptional career opportunities


Apply here for this job position.


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