Επισκόπηση θέσης εργασίας
ISS is a leading company with strong expertise in Integrated Facilities Management. ISS is able to provide holistic solutions worldwide, enabling its customers to focus on their core business.
ISS Greece is a very dynamic company that operates in Greece for the last 40 years and is looking to recruit a successful Supervisor in Thessaloniki. If you feel motivated enough to enter our team we encourage you to apply for the below position and we wish you every success.
The Supervisor in ISS will be based in our customer’s premises in Thessaloniki, ensuring the right execution of the contract agreement, through his or her assigned team.
The supervisor will be acting as ambassador for ISS Integrated Facility Services (IFS) and will be truly enabling customers to focus on their core business.
• Execute agreed customer Service Delivery, with excellence and eye for detail.
• Be the key contact person of the customer to deal with day to day business.
• Monitor closely the execution of all activities of the SLA, with emphasis on cleaning.
• Propose corrective actions where needed and innovative solutions, to meet customer needs within agreed timescales and budget.
• Ensure Health and Safety agenda is implemented according to ISS high standards.
• Build effective relationships with customers and create an environment of trust and mutual support.
• Monitor customer’s environment and needs, with an aim to identify potential business opportunities via proposing new services.
• Submit effective reporting in a timely manner through collaboration with central team.
• Lead and develop direct reports.
• Engage with and motivate team members.
• Ensure high productivity and appropriate management across different levels, as per ISS values.
• Prior experience of 1-3 years in Services Area
• Degree / Technical Studies would be an asset.
• English proficiency.
• Knowledge of local services market.
• Driving license.
• Problem Solver attitude.
• Customer Centricity / Consumer engagement.
• Drive for results.
• Eye for detail, Excellence in execution.
• Speed to action.
• Effective communication, collaboration and influencing skills.
• Agile and resilient, able to navigate with confidence to situations of ambiguity.
Απόφοιτος Πανεπιστημίου, Απόφοιτος ΤΕΙ